Returns or Exchanges

Please contact me if you need a refund or exchange and we will discuss what action is appropriate. I am human and mistakes are normal.

If something arrived broken, document it. 

Payment will be refunded through the method that you paid after the returned item is received in good condition, yarn needs to be unused, pottery intact.

Return shipping is up to the customer. 

Due to the nature of PDF patterns, those are not refundable or exchangeable.

For questions please email contact.alexcreates@gmail.com